Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, update your profile, or communicate with us. This includes:

• Personal information (name, email address, phone number)
• Profile information (location, childcare preferences, business details)
• Communication records (messages, reviews, support requests)
• Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Connect families with suitable childcare providers
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With other users as necessary to facilitate connections (e.g., contact information when families connect with providers)
• With service providers who assist us in operating our platform
• When required by law or to protect rights and safety
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your data
• Object to processing of your personal information

7. Cookies and Tracking

We use cookies and similar tracking technologies to provide and improve our services. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us at: